I had a tire with a slow leak and went to Valenzuela’s based on the reviews it had gotten. I wasn’t disappointed. They took me in right away and promptly found a small nail in the tire. They fixed it quickly and only charged me $20. I would certainly go back again.
I went in to get my tpms sensors replaced on my car, they checked to see if my old ones were still good first off and turns out they just needed to be programmed, they only charged me for the programming fee! I absolutely recommend this shop!
I witnessed a transaction today that took me aback. My neighbor, a very hard working single mom who doesn’t ask anyone for anything… Got jacked around. Then was talked down to and manipulated… This was the worst part. This company has (had) a great reputation. The new owner better eat some humble pie and remember without customers you have no business. Stop trying to convince everyone how great you are and start focusing on making them feel great. The business was obviously taking care of other customers and the day was busy but… Her 9am appt turned into two trips back and forth to kelseyville and a run around… She was willing to be patient but then your long list of excuses was a work of art. I was a small business owner in Clearlake for 33 yrs. Your reputation is everything. Get it together, be humble and stop throwing shade. Not impressed.
Sally S
I had a tire with a slow leak and went to Valenzuela’s based on the reviews it had gotten. I wasn’t disappointed. They took me in right away and promptly found a small nail in the tire. They fixed it quickly and only charged me $20. I would certainly go back again.
Dorian Smith
Dennis & Jordan did a great job replacing the wheel bearing on my girlfriends slammed (lowered, static) 2002 mazda miata
Franklin Boyce
I went in to get my tpms sensors replaced on my car, they checked to see if my old ones were still good first off and turns out they just needed to be programmed, they only charged me for the programming fee! I absolutely recommend this shop!
Renee Hunt
I witnessed a transaction today that took me aback. My neighbor, a very hard working single mom who doesn’t ask anyone for anything… Got jacked around. Then was talked down to and manipulated… This was the worst part. This company has (had) a great reputation. The new owner better eat some humble pie and remember without customers you have no business. Stop trying to convince everyone how great you are and start focusing on making them feel great. The business was obviously taking care of other customers and the day was busy but… Her 9am appt turned into two trips back and forth to kelseyville and a run around… She was willing to be patient but then your long list of excuses was a work of art. I was a small business owner in Clearlake for 33 yrs. Your reputation is everything. Get it together, be humble and stop throwing shade. Not impressed.