This place died when Jim left. You have a clueless kid who adds stuff you didn’t ask for and can’t give you a price. This is unacceptable anywhere.
And 15 mins within driving away the check engine light corms on . You mention it and he gives you his standard answer: “couldn’t tell ya”
Go to one stop or another independent shop.
Had my car in this shop for an AC problem. Left it for an hour, came back, they told me the pressure is good which means it is electric. They wanted 3 to 4 hours to find out where the problem is 3 or 4 x $100. I paid $100 on that diagnostic, went to a different shop. They showed me how many leaks I had in the lines, and that was exactly the reason. Visiting this shop was a waste of time and money.
This place gets a 1 star from me. I scheduled a smog check recently in which I was highly confident I was going to pass considering i worked on the car personally and i checked it with an ob2 scanner before driving it there.
Upon bringing the car in we talked, i handed him the key and was told to come back in an hour for the car.
He called me backin a timely manner to tell me i didnt pass due to a missing egr and the sensors leading to it, mind you everything was there. When i got there he said he didnt even bother testing it because he “opened the hood and seen the tubes and wires hanging up”, i tryed to let him now that its there and it seemed like he didnt want to hear but rather show me a diagram, i wished him a nice day and left.
Same day still i made another appt elsewhere, got in the next day and passed smog within 25 minutes of dropping it off and it was cheaper.
With that being said if you can make it to kelseyville theres a nice shop down there that will get it done the right way.
Okay, ….. Just in for a smog certificate on my Corvette.
#1.) Arrived early but got immediate attention and directional help to the parking lot.
#2.) My appointment started exacty on time.
#3.) This appeared to be an automotive garage that is usually showcased on a TV reality series.
I was right. The mechanics have years of experience and could probably repair or restore the mechanical aspects of any vehicle. (Also the owners).
#4.) As a stranger, and a new customer, I was treated with the utmost respect and congeniality.
#5.) I was completely “blown away” with all of this!
I highly reccomend Burrell’s Automotive to anyone.
Muddbutt
This place died when Jim left. You have a clueless kid who adds stuff you didn’t ask for and can’t give you a price. This is unacceptable anywhere.
And 15 mins within driving away the check engine light corms on . You mention it and he gives you his standard answer: “couldn’t tell ya”
Go to one stop or another independent shop.
Liz Cortez
Great shop. Best around. Always fair and honest.
Musa khalifa
Had my car in this shop for an AC problem. Left it for an hour, came back, they told me the pressure is good which means it is electric. They wanted 3 to 4 hours to find out where the problem is 3 or 4 x $100. I paid $100 on that diagnostic, went to a different shop. They showed me how many leaks I had in the lines, and that was exactly the reason. Visiting this shop was a waste of time and money.
Max Hernandez
This place gets a 1 star from me. I scheduled a smog check recently in which I was highly confident I was going to pass considering i worked on the car personally and i checked it with an ob2 scanner before driving it there.
Upon bringing the car in we talked, i handed him the key and was told to come back in an hour for the car.
He called me backin a timely manner to tell me i didnt pass due to a missing egr and the sensors leading to it, mind you everything was there. When i got there he said he didnt even bother testing it because he “opened the hood and seen the tubes and wires hanging up”, i tryed to let him now that its there and it seemed like he didnt want to hear but rather show me a diagram, i wished him a nice day and left.
Same day still i made another appt elsewhere, got in the next day and passed smog within 25 minutes of dropping it off and it was cheaper.
With that being said if you can make it to kelseyville theres a nice shop down there that will get it done the right way.
Walter Fritts
Okay, ….. Just in for a smog certificate on my Corvette.
#1.) Arrived early but got immediate attention and directional help to the parking lot.
#2.) My appointment started exacty on time.
#3.) This appeared to be an automotive garage that is usually showcased on a TV reality series.
I was right. The mechanics have years of experience and could probably repair or restore the mechanical aspects of any vehicle. (Also the owners).
#4.) As a stranger, and a new customer, I was treated with the utmost respect and congeniality.
#5.) I was completely “blown away” with all of this!
I highly reccomend Burrell’s Automotive to anyone.
I will return when the occasional warrants !!!