Matt Mazzei Chrysler Jeep Dodge RAM

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Description

Location

1175 Parallel Dr, Lakeport, CA 95453, USA

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4.1
52 reviews
  • Denise Rivas

    They sold me a expensive car with all kinds of problems needed new Tires , battery and 600 dollars worth of wk they didn’t do I had to take it somewhere else for service.i do not recommend this place

  • Tony Cruz

    Always a pleasure to have Leigh manage our servicing needs for both of our vehicles. On this occasion he was responsive and made all the necessary parts orders for us to get the problem resolved. He has been an amazing breath of fresh air in his commitment to service. I have recommended him numerous times to other owners of CDJR vehicles.

  • Jm_Wildlife_ Ark

    This review is specifically for the service department. I spoke with a wonderful gentleman named John about getting my front brake pads replaced. He was nice, polite, and got an appointment for me in under a week. When I took my vehicle in the customer service was good and I didn’t have to wait long at all. I even called and asked if I could come in at a later time that day and they were very accommodating. While they were doing the brake pads they noticed my rotors were bad too. They called me right away to let me know and even went out of their way to find rotors for my vehicle that day. With the wonderful customer service, being so accommodating, and doing a good Job with servicing my vehicle I would definitely recommend the service department.

  • J M

    This place is a Joke. If you intend on having your new vehicle serviced here, think again.

    This is the most dysfunctional service department I have ever encountered. Not only are they incompetent, but they also lack any kind of customer service experience whatsoever.

    Ultimately, If you want a Chrysler product, buy it somewhere else. With the junk they’re producing, you’ll need a good dealer, and this one won’t cut it.

  • A K

    I can’t say enough about this dealership. From the minute we stepped on their lot, we were treated with kindness, above and beyond. We were unsure of exactly we wanted, they let us test drive multiple cars until we found the one. Never once was there any pressure, it was like buying from a family member. I honestly cannot say enough about this dealership. I will always always shop here and recommend it highly to family and friends.

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