Jason helped me out when my car was having a super strange problem the other day and he was great! He really went above and beyond. He got me in last minute which really helped me out. He also took the time to explain everything to me and give me good advice. Overall a great guy to work with!
I can’t see any reason how anyone could post anything negative about this shop. BRUCE and his staff provided the highest level of customer service. My transmission broke down on me while I was vacationing from out of state. Lakeport gave me an honest cost and time estimation, corresponded with me insurance company, and flat out delivered. When the job was complete Bruce even called to make sure I made it back to Tacoma Washington ok. His work did the job and my truck is running excellent. I would recommend Lakeport to anyone who needs quality work done. Thanks Bruce and your team for coming through!
I would not listen to the negative reviews. My transmission messed up while I was in the area visiting from Sacramento, they had a full schedule but they understood my situation and were able to take a look at my car the same day! They even went as far to try and help me book a rental car and a place to stay for the night Incase they had to order parts. Thankfully, it ended up being a minor fix and I was out the same day, and the repairs didn’t break the bank either!
Thank you all for saving my butt or I would have been stranded out here. Highly recommend!!
They care about putting quality parts but are unable to keep their repair time accurate not even close. Was told it would be read on Friday, they had it on Monday. Friday came not even started as the quality part they needed was hard to find, OK this is except able delay. Would have it by Tuesday, Tuesday came still not started as the only person who can work on specialty transmission was very sick have it my Friday and still not ready there seams to be a problem have it Monday and still not ready so now it’s Tuesday and not even the courtesy of a call saying it’s still not ready 15 work days and not call on a update. One per there very rude and uncaring. Don’t like it if you complained about them not getting the job done on time. My bro5 has my truck till they get his done he lives out of the area and I was told too never call them again case I told him his stock went way down. In other words my opinion of there company. How can one recommend such a place, oh one other thing this same person told me last week when I complained about the delay you’ll get your truck back. In other words it well be done when it’s done and he could care less how long it took. Is that how he mentioned it? Your gusset is as good as mine. So if you don’t care how long it takes to get your transaction fixed then they would be the one to go too if not then go somewhere that can do the job right but in a timely manner.
Denise Rivas
Excellent experience! Great service,thx Jason and secretary lady, sorry forgot name. Very efficient.
S Paul
Jason helped me out when my car was having a super strange problem the other day and he was great! He really went above and beyond. He got me in last minute which really helped me out. He also took the time to explain everything to me and give me good advice. Overall a great guy to work with!
John Rutland
I can’t see any reason how anyone could post anything negative about this shop. BRUCE and his staff provided the highest level of customer service. My transmission broke down on me while I was vacationing from out of state. Lakeport gave me an honest cost and time estimation, corresponded with me insurance company, and flat out delivered. When the job was complete Bruce even called to make sure I made it back to Tacoma Washington ok. His work did the job and my truck is running excellent. I would recommend Lakeport to anyone who needs quality work done. Thanks Bruce and your team for coming through!
Otto Weirich
I would not listen to the negative reviews. My transmission messed up while I was in the area visiting from Sacramento, they had a full schedule but they understood my situation and were able to take a look at my car the same day! They even went as far to try and help me book a rental car and a place to stay for the night Incase they had to order parts. Thankfully, it ended up being a minor fix and I was out the same day, and the repairs didn’t break the bank either!
Thank you all for saving my butt or I would have been stranded out here. Highly recommend!!
Dennis Van Meter Sr
They care about putting quality parts but are unable to keep their repair time accurate not even close. Was told it would be read on Friday, they had it on Monday. Friday came not even started as the quality part they needed was hard to find, OK this is except able delay. Would have it by Tuesday, Tuesday came still not started as the only person who can work on specialty transmission was very sick have it my Friday and still not ready there seams to be a problem have it Monday and still not ready so now it’s Tuesday and not even the courtesy of a call saying it’s still not ready 15 work days and not call on a update. One per there very rude and uncaring. Don’t like it if you complained about them not getting the job done on time. My bro5 has my truck till they get his done he lives out of the area and I was told too never call them again case I told him his stock went way down. In other words my opinion of there company. How can one recommend such a place, oh one other thing this same person told me last week when I complained about the delay you’ll get your truck back. In other words it well be done when it’s done and he could care less how long it took. Is that how he mentioned it? Your gusset is as good as mine. So if you don’t care how long it takes to get your transaction fixed then they would be the one to go too if not then go somewhere that can do the job right but in a timely manner.