My parents bought their fridge from here, and delivery was included. Everything went great, the fridge was delivered to their house on time.

Sadly about a week later, my father suddenly passed away. A few days later, the owners of this business SHOWED UP AT MY GRIEVING MOTHER’S HOUSE UNANNOUNCED!!! They are not friends!!! The only reason they knew where my parents lived was because they had delivered the fridge prior!!! They just wanted to rubberneck at my mother’s grief and to brag to people how helpful and supportive they were!!! My mother was EXTREMELY upset by this, as was I. It was absolutely disturbing that they would ABUSE the personal information of their customers and VIOLATE their privacy by trying to insert themselves into a grieving family they barely know.

Do not give these people your personal information or your money!

My wife has a home baking business, Lake Bakes, recently our electric oven stopped working. We had a big order to fill and needed a new oven as fast as possible. We checked all appliance stores around the lake and ended up buying our oven at Kelseyville Appliance. We bought from this store because the customer service was exceptional. Mary worked with us on the price and the oven was delivered and my wife was baking within 3 days. Thank you Mary for such a pleasant appliance shopping experience!