Do not hire this company. I authorized all work from the inspection plus two small additions. This morning, the owner, Jim, left me a voicemail saying that I had to draw up my own plans for the permits because I “knew all the dimensions.”

I tried to explain that his inspector had already come out and made changes to the original plans, and that I needed the updated plans and estimates in order to apply for permits. He hung up on me mid-conversation.

When I called back, the office manager, Renee, answered and said he was aware that Jim had hung up on me but “could not speak about it.” There was no apology or attempt to resolve the issue.

When you hire a company, you should be able to expect basic support, professionalism, and respect. Unfortunately, that was not my experience here. Renee initially spoke very highly of the company, which made me feel comfortable, but that turned out to be misleading.

This business is unprofessional and difficult to work with. I would not recommend them.

I had a client who needed a pest inspection in Lake County on a tight timeline, and Aardvark Termite Control and Construction was able to be very flexible with scheduling to accommodate my clients’ needs. They were thorough in their inspection and took the time to explain what they were seeing, which really helped put my clients at ease. The team was friendly, knowledgeable, and professional throughout the entire process. As a real estate professional, it’s important for me to work with vendors who are reliable and easy for my clients to work with, and Aardvark delivered on all of that. I would absolutely recommend them to anyone in Lake County needing a pest inspection or termite work.